Slate & Onyx

Legal / Privacy

Privacy Policy

This Privacy Policy explains how Slate & Onyx handles personal information in connection with its website, https://slateandonyx.com, and communications sent by visitors to the venue.

Effective date: 3 September 2026

Scope and agreement

Scope of this policy

This policy applies to personal information collected through the Slate & Onyx website at https://slateandonyx.com and through direct communications with Slate & Onyx. It includes information you provide when you send an enquiry, email, telephone message or other communication to us.

This policy should be read with any relevant notice presented when information is collected. It describes our approach to the information connected with this website and those visitor communications; it does not extend beyond those contexts.

Changes to this policy

Slate & Onyx may update this policy from time to time as its website or communications practices change. The effective date identifies the version currently published. Please review this policy periodically so you understand the current information before providing personal information.

Effective date: 3 September 2026.

03 / Collection

Information that may be collected

The information we handle depends on how you use the website or choose to communicate with Slate & Onyx.

Information you choose to provide

When you contact Slate & Onyx or submit an enquiry, we may collect the details you include so we can understand and respond to your message. This may include your name, email address, telephone number and the content of your communication. Please provide only information that is relevant to your enquiry. You may contact us at [email protected] or +61255501847.

  • Your name and preferred contact details.
  • The subject, context and content of your message.
  • Information you choose to include to help us address an enquiry.

Website and device information

When you browse https://slateandonyx.com, technical and usage information may be collected to help operate, secure and understand use of the website. This can help identify faults, review how pages are used and protect the website’s operation. It is handled as technical or usage information, rather than as a detailed personal profile of you.

Examples may include

  • Device and browser type.
  • IP address and referring page.
  • Pages viewed and the timing of website interactions.

Information from cookies and similar technologies

Cookies and similar technologies may be used to support website function and to understand general website use. These tools can assist with the reliable operation of pages and help us assess how visitors interact with them. Your browser settings may affect how cookies are handled. For more detail about cookies and related choices, please Read the Cookie Policy.

How information is used

Responding to communications

We may use the contact information and message details you provide to understand an enquiry, reply to you and communicate about the matter you raised. This use is limited to the context of your correspondence. If you contact us by email or telephone, the information in that communication may be used to provide a relevant response.

Operating and improving the website

Technical and usage information may be used to maintain, secure and improve https://slateandonyx.com. This can include identifying faults, understanding how visitors use pages and taking reasonable steps to protect the website’s operation. We use this information in a practical way to support a dependable and accessible website experience.

Meeting applicable obligations and protecting operations

Information may also be used where reasonably necessary to meet applicable obligations, address requests and protect Slate & Onyx’s website and communications. These are limited operational purposes. Slate & Onyx does not need to collect information unrelated to responding to communications, operating the website or these related protective purposes.

05 / Care

Sharing, storage and protection

Disclosure

When information may be shared

Personal information may be shared only where reasonably necessary for website operation, responding to a visitor, complying with applicable obligations or protecting Slate & Onyx’s operations. We do not name recipients here because the appropriate recipient will depend on the relevant purpose. Where information is shared, recipients should handle it appropriately for that purpose.

Retention

We keep information only for as long as reasonably needed for the purpose for which it was collected, including records reasonably needed for operational or applicable legal reasons. When information is no longer needed, it may be deleted or de-identified where appropriate. We do not set a single retention period for every type of information.

Security

Slate & Onyx takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. However, no website transmission or storage method can be guaranteed completely secure. Please take care when choosing what information to send electronically, particularly where it is not necessary for your enquiry.

Electronic communications can involve risks outside the control of both sender and recipient.

06 / Your choices

Your privacy choices and rights

You may contact Slate & Onyx if you would like to ask about personal information connected with your communications.

Access and correction requests

You may contact Slate & Onyx to request access to personal information held about you, or to ask for corrections where information is inaccurate, incomplete or out of date. We may need reasonable information to verify your request before responding and to help locate the relevant information. A clear request helps us understand what you need.

  1. Contact Slate & Onyx using the email address or telephone number below.
  2. Identify the request as an access or correction request.
  3. Provide enough detail to help locate the relevant information.

Questions or concerns

If you have a privacy question or concern, please contact Slate & Onyx directly. Include a clear description of the matter so it can be understood in context. You can email [email protected] or telephone +61255501847. Please state that your message concerns privacy.

Updating your communications

You may ask Slate & Onyx to update the contact details used when responding to your communications. This supports accurate and relevant correspondence. Please send the request to [email protected] and identify the details you would like us to update.

07 / Contact

Contact and policy closing

Privacy contact details

For a privacy-related enquiry, please contact Slate & Onyx and state that your message concerns privacy so it can be directed appropriately. You may use the details below to ask a question, raise a concern, or make an access or correction request.

Telephone
+61255501847
Address
18 Nocturne Lane, Sydney NSW 2000, Australia

This Privacy Policy is effective from 3 September 2026. Please review it periodically for updates; the effective date identifies the version currently published.